Privacy Policy

During account creation at 21bit Casino, we request personal details needed for identity verification and transaction processing. These details include your full name, date of birth, email address, phone number, and home address.

When you make deposits or request payouts, we collect financial information corresponding to your selected payment method. Depending on your choice, this may encompass bank account numbers, debit or credit card details, or digital wallet addresses.

We also gather usage data via cookies and similar technologies. This encompasses your IP address, device and browser information, pages you access, session duration, and gaming preferences. Australian players and all other users benefit from this data collection, as it enables us to enhance site functionality and tailor your experience.

Your information serves the following primary functions:

• Identity verification and adherence to anti-money laundering (AML) and know-your-customer (KYC) compliance standards
• Facilitating deposits, withdrawals, and bonus processing
• Sending account notifications, promotional communications, and customer support responses
• Identifying and mitigating fraud, money laundering, and gambling-related harm
• Meeting regulatory obligations and responding to lawful authority requests

We do not trade or license your personal data to marketing partners or external organisations. Nevertheless, we may disclose information to payment service providers, verification vendors, and government bodies when required by law.

21bit Casino utilises current-standard encryption protocols (SSL/TLS) to secure all data moving between your device and our infrastructure. Confidential data, including login credentials and payment details, are encrypted at rest and protected with access controls.

Only authorised personnel with legitimate operational need can view personal data. We perform periodic security assessments and maintain redundant systems to guard against unauthorised access and data loss.

Although we deploy comprehensive security safeguards, complete immunity from cyber incidents cannot be guaranteed. We advise selecting a robust, unique password and activating two-factor authentication if offered.

21bit Casino deploys cookies to retain your session state, user preferences, and gaming activity. We categorise them as follows:

• Functional cookies: Enable core site operations and account protection
• Analytical cookies: Provide insights into player behaviour and site usage patterns
• Advertising cookies: Monitor cross-site behaviour to deliver relevant promotional content

You may adjust cookie settings within your browser's privacy menu, though turning off functional cookies may limit site usability.

Your jurisdiction may grant you the following entitlements:

• Obtain a complete record of personal data we maintain about you
• Demand updates to incomplete or incorrect information
• Seek removal of your data (subject to applicable legal hold periods)
• Revoke approval for data handling activities
• Submit a grievance to your jurisdiction's privacy regulator

To invoke any of these rights, reach out to our support team via live chat or email. We typically resolve requests within 30 days.

21bit Casino may link to third-party platforms, such as payment gateways and game studios. We disclaim responsibility for the data practices of linked sites. Always review their respective privacy documents before sharing information.

21bit Casino is exclusively for individuals 18 years of age and older. We do not intentionally gather information from underage users. Should we identify an account holder as a minor, we will deactivate the account and discard all associated data.

This privacy policy may be revised to reflect operational changes or new legal obligations. Any modifications will be published here with an updated timestamp. Your continued use of 21bit Casino following such changes indicates your agreement to the revised terms.

Should you have inquiries regarding this privacy policy or our data handling practices, our support team is available:

• Live chat: Around the clock access via the website
• Email: support@21bit.com
• Typical response: Within 24 hours

For data handling grievances, you may escalate to your regional privacy commissioner or relevant gambling authority.

Last updated: [Current date]

This privacy policy is applicable to all users of 21bit Casino worldwide. Australian residents concerned about data protection and responsible gambling may contact Gambling Help Online at 1800 858 858.