Responsible Gambling at 21bit

21bit offers several built-in player protection features to help you manage your account and spending.

Deposit limits allow you to set a maximum amount you can deposit over a chosen period (daily, weekly, or monthly). Once set, you cannot exceed this limit without waiting for the period to reset. This is one of the most effective ways to control spending.

Loss limits cap the amount you are willing to lose in a given timeframe. If you reach your loss limit, your account will be temporarily restricted from further play.

Session time limits remind you when you have been playing for a set duration. You can configure alerts at 30 minutes, 1 hour, 2 hours, or longer intervals.

Self-exclusion is a more serious tool. If you choose to self-exclude, your account will be locked for a period you specify (typically 6 months to 5 years). During this time, you cannot log in, deposit, or play. Self-exclusion is permanent for the chosen period and cannot be reversed early.

To access these tools, log into your 21bit account, navigate to Settings > Responsible Gaming, and configure your preferences. Changes take effect immediately for most tools; deposit limits apply to your next deposit.

[!NOTE] Deposit and loss limits are personal safeguards. They do not prevent you from requesting a temporary account suspension or permanent closure if your circumstances change.

1. Log into your 21bit account and go to the account menu.
2. Select Settings > Responsible Gaming from the dropdown.
3. Choose your limit type (daily, weekly, or monthly deposit limit).
4. Enter the maximum amount in AUD you wish to deposit during that period.
5. Confirm and save your settings. The limit applies to all deposits until you change it.

If you reach your limit, you will receive a notification and cannot deposit further until the period resets. You can lower your limit at any time, but raising it typically requires a waiting period (usually 24 hours) to prevent impulsive decisions.

Self-exclusion is a commitment tool. Once activated, your account is locked and inaccessible for the duration you select. You will not receive promotional emails or bonus offers during this period.

To self-exclude:

1. Log in and go to Settings > Responsible Gaming.
2. Select Self-Exclusion and choose your exclusion period.
3. Confirm your decision. You will receive a confirmation email.
4. Your account is now locked for the chosen timeframe.

If you wish to close your account permanently (rather than temporarily exclude), contact 21bit support via live chat or email. Permanent closure cannot be reversed.

[!RISK] Online gambling carries financial risk. If you find yourself chasing losses, gambling with money you cannot afford to lose, or gambling is affecting your relationships or work, these are warning signs. Stop playing and seek help immediately.

If you are struggling with gambling, support is available and free.

Gambling Help Online is the primary Australian resource. Call 1800 858 858 (free, confidential, 24/7) or visit https://www.gamblinghelponline.org.au/ for online counselling and information. Trained counsellors can discuss your situation and connect you with local services.

Lifeline provides crisis support for any issue, including gambling-related stress. Call 13 11 14 (24/7, free) or visit https://www.lifeline.org.au/.

GambleAware (https://www.gambleaware.org.au/) offers fact sheets, self-assessment tools, and links to state-based services.

State-specific support:

• NSW: Gambling Help NSW (1800 633 635)
• Victoria: Victorian Responsible Gambling Foundation (1800 858 858)
• Queensland: Problem Gambling Services (1800 858 858)
• Western Australia: Gambling Help (1800 858 858)
• South Australia: Gambling Help (1800 858 858)

All services are confidential and free. Seeking help is a sign of strength, not weakness.

Problem gambling is not about the amount you spend-it is about loss of control. Warning signs include:

• Gambling more than you intended or with more money than planned.
• Thinking about gambling frequently, even when not playing.
• Chasing losses by gambling more to recover money.
• Lying to friends or family about your gambling.
• Gambling to escape stress, anxiety, or sadness.
• Neglecting work, study, or relationships because of gambling.

If any of these apply to you, reach out to one of the resources above. Early intervention makes recovery easier.

21bit takes responsible gambling seriously. The platform enforces age verification (18+), provides transparent terms and conditions, and supports all major responsible gambling tools. However, tools are only effective if you use them. Set limits that reflect your budget and stick to them.

For more information on 21bit's policies, see the About 21bit Casino page or contact support via live chat (24/7).